WD my cloud EX2 ultra no ping response

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I changed my cloud EX2 ultra from fix ip address to DHCP. It receives the new DHCP ip address from my router, based on the router logfile. I cannot open the webpage of my cloud EX2 or even cannot ping the ip address.
Hostname IP Address MAC Address Expires
MyCloudEX2Ultra 192.168.2.166 00:90:a9:ed:d3:1a 23:59:49
PC 192.168.2.134 …

I did reset my cloud but still no answer for ping request.
please help me.
Br, Nefertity2

2

Hello MIHALY_SIMON,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en

3

Hi Peter,

Thanks i did two more reset and now works, just the share accesses in gray.
Somehow i need to setup again.
Br, Mihaly

  1. szept. 15. 20:23 ezt írta (“peter.g” wd@discoursemail.com):