Hi,
I have connectivity issues with my WD my cloud mirror 4TB after a regular windows 10 update - I previously had win10 installed in this computer and there were no problems. I have read many threads in the forum but I have not been able to see this exact issue.
Summary of the issue:
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When I try to access WD my cloud through windows explorer it shows that credentials entered are wrong
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When I try to access WD my cloud through my web browser using the static IP address asigned to the devided, it displays a message saying that website cannot be accessed
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When I try to access WD my cloud through the official app, it shows a message stating that device could not be found
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This problem only happens in my main computer. I can still access WD my cloud from other laptops either using win explorer, web browser or the app.
Things I have tried and have not worked so far:
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Change my WDmycloud user and credentials (using another laptop)
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Delete network connection (Net Use * /delete)
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Delete WD credentials using windows credentials manager and rebooting
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Use RegEdit (1. Create a Dword called ‘AllowInsecureGuestAuth’ in HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorks, 2. Set the new value to 1, 3. Then close Regedit and Reboot.)
Any suggestions are very welcommed
Many thanks,