The WD 3 Tb stopped showing up on my computer. It spins up fine and is listed in (Device Manager - Disk Drives - as: WD My Book 1140 USB Device). Tthe Device status states -’ This device is working properly’. When I tried to update the drivers it says the Wizard cannot find a better driver. When I plugged into an older computer the ‘New Found Hardware’ Wizard started up and completed but that computer also fails to list it under hard drives in ‘My Computer’. I just ran LifeGuard and it lists - 2 WD My Book - 1140 USB - WDC-Rom SN# XYZ - Capacity 0 - Smart Status ? Not Available. When I highlight it in LifeGuard and right click and open properties I get: Drive#2 - Device Type USB - Capacity 0.00GB - Firmware revision 1003 - Health Status Warning - Device Serial # WDCROM SN# XYZ.
So why does the computer see it on one hand ( new found wizard, listed under device manager, is seen by Lifeguard) but fails to list it in the My Computer window under hard drives 9so I can open it). A huge number of posts on this exact problem on the net but I have not been able to find a solution. I tried to hook-up the hard drive to my PC directly per other posts but that did not work. (did not even spin up) It did spin up as usual after I reattached the usb circut board and moved it back to my laptop to keep trying. When it is not connected it does not show up under device manager or lifeguard, but comes right up on both when I do connect it. **bleep** Over ? Thanks for any help! I have not opened the case yet as I see that is a really bad idea. Just movies and pictures but it should be fixable !?