WD My book essential was backing up my MAC when the battery died...now it won't mount and I cannot access files

WD External Drives External Drives for Mac
1

needed to back up my mac to replace the battery. the computer died before I was able to properly unmount the drive…now I can not access my files. help?

2

Hello,

Sorry to hear that. As a recommendation, try to get a data recovery software to see if you can get your files out of the drive.

Also see if the following link helps.

3

Thanks…as I am not familiar with this sort of thing, do you have any recommendations on software? I would prefer not to take my device to a dealer/company due to cost…