WD My Book bought in 2019 not mouting

Today when I started my desktop My Book External drive did not mount. Can anyone suggest a fix or a way to access my data and pictures?

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455

Hi Jonty,

Thanks for your response and suggeston,

I had tried this without success. After further investigations given by a WD tech it was determined that the My Book had failed.

Thanks again for your response,