* UPDATE #2 *
I took my Roku over to my friends house and set it up for them as a gift, I had the same issue with no sound from the Roku box as I did on the WD Live Plus: Sound was no working, I had to get out of the movie and try several times before it would work.
I went home and tried watching some shows on my HTPC and laptop, same issue. I am on hold with Netflix right now to talk to them about the problem, so it looks like this is a Netflix problem and not WD Live issue.
I have everything setup right, I think, connected to the TV via HDMI. The first time I play something in Netflix, there is no sound. This is really, really annoying. I have to first play something off my local USB Drive and then go into Nexflix and everything works fine.
Anyone else seeing this? Maybe I am missing a menu setting somewhere.
* UPDATE *
Ok, so I tried this unit on two different TVs with four different HDMI Cables. The results were the same. I then called the 1-800 number and got some REALLY BAD Outsourced non-help. The guy essentially told me that the product was new and I should pretty much go F#k myself since he had no idea what the problem might be.
I hung up, tried again, and this time I was put on hold for about 10 minutes, and then told that if I was going to stream HD Video, I needed to use the digital out for audio. What? I was trying to watch a SD Episode of South Park, and a SD old movie (Where Eagles Dare).
I hooked up the Component cables and everything works great on Netflix, but now I get no sound on my USB… so I guess when my other Plus gets in, I will see if the issue with HDMI is on both boxes. Eventually I managed to get sound to work on Netflix and other media by putting the Video to 720p.
PRO-TIP: For whatever reason, the Netflix stream will default to 4:3, regardless of the settings on the WD. My TV was set to