WD EX4 remote acces from Windows

Hello everyone,

I have encounter a little problem with my EX4. A few days ago, I succed to reach it via the https protocol using a domaine. Yesterday, I tried to add a network drive with windows. So I use the domaine with the correct port but it fails with a windows error. So I tried to determinate if the problems comes from me or the network. I come back home, I allow the ftp connexion on the NAS and I tried a connexion with FileZila: new error --> connexion refused.

So, I tried in local in my browser: 

ftp://IP_OF_NAS:port_number

 and I arrive on the index:

I have realised that I arrived on the page and windows doesn’t understand what to do and so refuse the connexion. Do you have an idea how to resolve it ? 

Thank you in advance for help,

Phenix

Hi there, welcome to the community.

Did you set a share to be allowed for FTP access? Once you enable the FTP acces on the network settings you need to go to the shares to enable the access on a share and make sure that the user which you are using for FTP has access to that share.

Yeah, it’s right. Now, I can acces via my browser, but not with filezila :confused: (and so with windows also)

I had a god idea, I think. I have copy/paste all the requests here. I have just remplaced my user name and my ip adress by *** ^^

Status:	Connecting to 192.168.1.9:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 2 of 10 allowed.
Response:	220-Local time is now 16:04. Server port: 21.
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 10 minutes of inactivity.
Command:	USER ***
Response:	331 User *** OK. Password required
Command:	PASS **********
Response:	230 OK. Current restricted directory is /
Status:	Server does not support non-ASCII characters.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode ( ***,*** , ***,*** , ***,*** )
Command:	MLSD
Error:	The data connection could not be established: ECONNREFUSED - Connection refused by server

As you can see, there is a first connection, but at a moment, the NAS refuses the connection. Why ? I don’t know :confused:

Hi, I have tried it and I was able to login. What version of filezilla are you running?

Check what it showed to me.

Status:	Connecting to ***.***.*.***:21...
Status:	Connection established, waiting for welcome message...
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Connecting to ***.***.*.***:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 1 of 10 allowed.
Response:	220-Local time is now 09:47. Server port: 21.
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 10 minutes of inactivity.
Command:	AUTH TLS
Response:	234 AUTH TLS OK.
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Command:	USER ***
Response:	331 User *** OK. Password required
Command:	PASS ******
Response:	230 OK. Current restricted directory is /
Command:	SYST
Response:	215 UNIX Type: L8
Command:	FEAT
Response:	211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: UTF8
Response:	211 End.
Command:	OPTS UTF8 ON
Response:	200 OK, UTF-8 enabled
Command:	PBSZ 0
Response:	200 PBSZ=0
Command:	PROT P
Response:	200 Data protection level set to "private"
Status:	Connected
Status:	Retrieving directory listing...
Status:	Directory listing of "/" successful

On the first try it failed, but then retried and was able to connect. What version of the firmware are you running? Also, Check your filezilla settings, under tranfer go to File Types, and on the default transfer type set it up as ASCII, and see if it makes a difference.

Hi,

Sorry for my late answer. I was very busy with my university projects and I had many dealines. I’m using the last version of filezila (3.14.1) an I have tried with ASCII.

I have the terrible sensation that the problem comes from the NAS and not the protocol. But I don’t know if someone else had the problem and manages to fixe it with this idea :stuck_out_tongue:

To you think it’s possible that there is a difference with chrome ? Because, it’s work with chrome but not with any other software ><

Thank you for your help ^^