Wd essentials "not initialised"

[musicrab]

Hi - a 1TB essentials has dies on me - flashing light. I have removed the (SATA) drive and attached it directly to the a motherboard (SATA).  Comes up as “not initialised” in windows (8) disk management.

What do I do?  Do I attempt file recovery before or aftter initialisation and what is recommended to do the recovery? Thanks.

[jubei04]

Hi musicrab, welcome to the Community. Sorry to hear you can’t access your files. Before you try anything else I recommend you to contact support first. 

http://support.wdc.com/country/index.asp