Wd elements serial number by country

WD External Drives External Drives
1

Anyone knows the SN composition?
I have wd elements with sn 2JH5H5DB.

What country should i use for warranty lookup?
It does not work with north america.

Thx

2

Hi @Chucklaw ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

Yes. Thank you for the suggestion.