Hey I bought a wd elements external 1.5TB HDD 3-4 months ago and now when I tried to access it I can’t. If I try to do anything with it on my computer it will freeze until I pull out the cable(I know its not a good idea but IM desperate) where it will then try to do what I wanted it to do in the first place. I can see it listed in device manager but that’s also failed. I’m trying some data recovery software at the moment to scan the drive and see if it can find anything but nothing yet as the search time is tedious. What I have noticed is when I try to select the drive in any program it will freeze, but if I take the cable out and put it back in it unfreezes and I can do what I need to.
Any Help is welcome
Computer: Windows 7 laptop, also does same thing on My netbook
Edit: Ive tried to format it but i cant access the formating tools or options as it freezes