I just received my new WD Elements yesterday to replace my broken Passport. I plugged it in… nothing. I uninstalled my old Smartware, restarted the computer, downloaded WD Smartware from the WD site, restarted the computer, clicked on the icon for the Element as instructed. When I do this a box with a message appears that says “To upgrade and enable backups to your WD Elements and non-WD devices activate with an activation code from WD.” I do not want to upgrade and, indeed, when I went to the WD site I found messages saying that Pro will no longer be supported. It is like going in circles and I have yet to find a way around this.
Can someone point me in the right direction to get my WD Elements working or let me know what I am doing wrong because this is crazy making? Thanks.