I purchased my WD element (2TB) portable HDD on the 4th of October and to sum this up real quick it originally had a write speed of 110MB/s and now it’s averaging anywhere from 30MB/s to 19MB/s. This is really bad considering a hard drive I got years ago pulls 80MB/s.
I also found out the cable that it came with restricted the device to 2.0 and had to change it over with another 3.0 cable I had. I talked to WD and they said they would send me a new one but I never got it.
I’ve been using the hard drive, like some other ones I had which have never had a problem, for recording videos in 1080p 30/fps which means I do need a good write speed to keep the recordings FPS above a constant rate (note i’m not talking about my computers FPS, I’m talking about the frames that the recording software can write which is restricted by write speed)
So yeah, what would be the best way about getting a replacement for my HDD.