WD Drive 2TB Unlock and I can't access any of the files

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1

Hi,
My Passport It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. I can’t access any of the files

2

Hi @Tawana,

Please test the health of your drive using the Western Digital Drive utility:

Title: Setting up and using WD Drive Utilities
Link: How to Install and Use WD Security and WD Drive Utilities Features

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