WD does not honor their warranty!

Loyal customer for decades. but when I went to submit an RMA for the first time, on one of the many drives that died before the warranty period … surprise surprise, the website says product is in warranty, but : INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7
Well Ok, I will never again be suckered into buying a WD product.

Call them. That’s an easy issue for them to correct.