WD DL4100 start problem, no working (video)

I need a help with my MY CLOUD DL4100. I noticed something like that yesterday morning (15.03.2020)

When I turn it on, nothing happens. After 2-3 minutes MY CLOUD turns off. After a few seconds it turns on again.
And again nothing happens.
I checked drives and everything is fine.
What can I do? What is going on?

At 3am everything was fine. When I got up at 7am it was not working anymore.

Please, can anyone help me?


Did you find a solution? I have same issue.

I’ve the same problem

I have this exact same issue. Looks like there should be a better answer other than y’all are screwed.

I used 4 drives to create an ISCSI volume that’s accessed by a server over the network connection. I suppose I’ll have to buy another of these units in order to mount the ISCSI volume on my server and recover my data.

This is the second one of these that I’ve had fail like this. The first one failed barely still under warranty and WD sent a replacement and I was able to recover the ISCSI volume. My concern now is that since the DL4100 is discontinued, will one of the newer models work.

Is this really the best WD can do?

Almost the same here. The box stopped working. The drives seem to be ok, but the rest of the hardware does not boot any more.

Same problem here but with a DL2100.

I have same problem :rage: . Did you manage to fix the problem?