WD Community

WD Discovery Software not working

anyone had troubles WD Discovery Software?

installs and loads ok on laptop but when you choose to “configure” from the “things to do” list it will load the next step, show that it is connected, but if i try to choose one of the options listed (e.g “system”) it does nothing. Windows explorer shows in the bottom right of page “done but with errors”.

is there a fix for this?

i have tried uninstall and re-install but still no luck.

WDTV Live Hub 1TB

release update 2.06.10

WD Discovery Software V1.8

OS Windows XP SP3

Hi there, the discovery tool works once in a blue moon. Try to map your Hub manually by clicking on start> run> type “\wdtvlivehub” minus the quotes and you should see the main share. Then right click it and select “map network drive”.

1 Like
Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.