WD Community

WD Caviar Blue

Blinking " ! " on taskbar says " A drive on this system reports it may fail".  I went to web site and ran test. All good except "Reallocated sector count ID: 5 Value: 133 Threshold: 140 Worst: 133 Warranty: 1 ".  This only drive on system.

Is there a fix, or should I exchange for another?

Hello

Contact WD for a replacement, this unit is about to fail soon. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Get the WIndows Data Life Guard diagnostics and try getting the results.  I experienced this with my Caviar Black 1TB this past Dec. 2010.   Any email correspondance with WDC Tech support requires the WinDLG results as they can not read any other results.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.