WD Caviar Black 1TB S.M.A.R.T failure


#1

Heya,

got the annoying issue of a smart failure on my drive, which is not even a week old yet, but I am unable to access it anywhere within my computer. It doesn’t seem to be detected by the computer even though I am able to detect it within the bios.

Mainly want to backup the 200GB of data I may have just lost.

Any help on backing up this data or getting windows to detect the drive would be great.

-Chris


#2

If you can’t see the drive in Disk Management, then it’s pretty much toast.  You’re looking at data recovery, unless someone else has a better idea.  Also, not to add salt to the wound, and believe me, I’ve been in your shoes, but you’ve found out the hard way that you always need to have a backup of all your valuable data.   I recommend even a third backup.   Paying for data recovery will be 5 to 10 times more expensive than buying another drive. 

Once you’ve decided what to do with your data, you can then set up an RMA for a drive replacement if it’s still under warranty.