WD Book not detected


WD Passbook wont showup on my Computer. Drive shows up in device manager, not initialized in disk management; capacity, unallocated space and reserved space = 0. Pretty old drive, and I think the warranty has expired. Is there any way to salvage the data on the drive if it has gone bad?

Hello, 0187228

Well, I would recommend you to diagnose the hard drive using Data Lifeguard Diagnostic for Windows

diagnose the hard drive, if the drive fails then I would recommend you to please check the warranty on the drive. You can refer to the given article in order to check the warranty.

If the drive is under warranty then you can go ahead and replace the drive using the given link below.