My HDD suddenly stopped working. It doesn’t even show up in BIOS. I have a DELL XPS L502X, and I installed the brand new HDD in Dec 2022; it was working well until it suddenly stopped!!
Please refer to the article Resolve Internal Drive Not Detected by Windows or macOS Quick Assistant: Resolve Internal Drive Not Detected by Windows or macOS Guided Assist
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: