Unfortunately, I’ve had the same experience. It is very unfortunate. I know we sold HUNDREDS of the old 3D NAND drives and they treated us extremely well. At this time, we’ve switched over to the Samsung EVO drives. I cannot sell questionable quality drives to my customers - they depend on me to provide them with good, reliable drives. As I mentioned in my above post, I have 3 of these drives sitting on my desk waiting for RMA… I don’t even know that it’s worth getting them replaced as:
- I am on the hook to pay return shipping.
- They will likely send the same model drives back, which I don’t trust.
- They will send refurbished drives back, which I cannot sell as new. I have already replaced my customer’s drives with brand new Samsung drives at my own expense.
I am SO THANKFUL that our distributor was willing to take back huge order of these drives to exchange for a different brand. I’ve trusted WD with storage devices for MANY years… This has really soured me on them though.
