What’s up with WD taking my money on back orders. I placed my order on WD_BLACK™ SN850 NVMe™ SSD for PS5 and nothing is stated about ordering a product that’s not in stock. I see I also get a free USB drive that I don’t need, but whatever. As the order goes through, I get a response that order will be delivered in a little over a week and of course money is pulled from my account. The next day I received an email stating SSD is back ordered, but my USB is still on schedule. I call and was told SSD should be shipped soon and if I’d like to cancel, don’t worry about returning the USB. I said let’s give it a little time and see if SSD ships. After receiving two more emails SSD is still on back order, I decided to call back and cancel. Now they tell me I need to return the USB drive to get my $300.00 bucks back. Not cool…so now I need to drive across town and send something back that I never wanted just to get my money back. Be careful when ordering from WD.
Hi @anon52830324,
Please contact the WD Support team for the best assistance:
https://support-en.wd.com/app/ask
