WD Black 3.5" for Desktop disconnect for itself and doesn’t appear in the PC list of disks. The solution is to open the PC and disconnect the SATA plug and put it back again. That’s completely absurd. I think the HDD is not working well. I’ts expensive and not functional HDD.
Hi @GeizaIara,
Please check the following information to troubleshoot the issue:
After initializing and formatting, internal drives should automatically be seen by the operating system. If the drive does not appear, please follow the instructions below:
1)Shut down the computer while the drive is connected
2)Verify the SATA cable is in working condition and replace it with a known good cable if needed
3) Check that both the data cable is securely plugged in at each end and the power connector is securely connected to the drive.
4) Turn the computer on
5) Check the drive is detected in the BIOS.
For assistance, please refer the link below:
Title: How to access the system BIOS on a PC
Link: Windows & macOS: Access the System BIOS
Please check if the drive is seen in Disk Management.
For assistance accessing Disk Management, please refer to the link below:
Title: How to access Disk Management in Windows
Link: Access and Use Disk Management Tools on Windows
If the drive is not seen by Disk Management or will not initialize. run the diagnostics program designed for the model drive not being detected:
1)Test the drive on another SATA port on the motherboard
2)Test the drive on another computer
If the drive still cannot be seen by the Windows OS, please check the drive for damage. For assistance, please refer to the link below:
Title: How to check if a WD drive is damaged or defective
Link: Check Drive for Errors or Failure on Windows and macOS
We would request you to download SSD dashboard and run the diagnostic test and if it fails, please backup the data and create an RMA to replace the drive.
Title: Downloading WD SSD Dashboard
Link: Error
