I updated WD Discover. In order to do so I had to delete several files. Now WD Backup does not remember my backup configuration and history. Which files should I restore from my recycle bin?
Hi HolyHarp,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
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I submitted a case. It had to be escalated to get an answer that looks like it will work. The WD support team replied as below:
The WD Backup configuration files are located at:
C:\Users\_username_\AppData\Roaming\Western Digital\WD Backup If the files are still there and the WD Backup cannot see the previous version, it could be that the config files are corrupted and a new back up plan need to be created
That folder was empty. I found it in the Recycle Bin and have restored it. I can now Backup my files to My Passport. It works.
