WD BACKUP 0xc0000142 error after shutdown or restart WINDOWS 10 PRO 64 bit

WD Software & Mobile Apps WD Software
1

WD BACKUP send strange 0xc0000142 error of WDBackupService.exe during shutdown or restart WINDOWS 10 PRO 64 bit process. See screenshot (Cyrilic because I have Russion Windows version). Please search the reason and fix.
The problem appears in different versions of WD BACKUP (several final versions and discovery beta versions)

2

Have you looked at the Knowledge Base?

3

Yes, of course, but I didn’t find answer at the Knowledge Base.

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Do you find the error 0xc0000142 by yourself? Is it possible to fix it in nearest release?

5

I too am having this problem.

I have just got a 4tb WD my passport, that I use predominantley as backup for my desktop, but due to needing a laptop i’ve recently picked on up.

So i installed all the same software, same process, etc etc.
But when the laptop shuts down and the My Passport isn’t attached I get this error message.
It’s incredibly brief as the laptop just carries on shutting down, but after videoing the process I can see it’s the same error.

I have reinstalled the software, rebooted, cleaned cache’s etc etc but can’t seem to find a solution. Is there one. I find it quite annoying that every time I shutdown the laptop I’m greeted with an error noise and message… HELP?