WD Access, can't choose my unit during the setup on Mac

Hi there, with last update, i can’t choose any hard drive during the setup, any fix? Im in the same network bla bla…here Mac OSX 10.13!

thx :slight_smile:

1 Like

Hi macmickey,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

I think this got sent to the wrong one? The files I want to restore on my windows 10 laptop. The back up app says there are no files but if you open the WD app they are all there.

same here not able to connect to my drive it doesn’t appear on WD Access on mac macOS 10.14: Mojave