WD 2TB My Passport will no longer backup

ALL of the following Laptops and WD Passports have worked for 2 years: The only App not working is the BACKUP App.
I have 2 laptops, Laptop “A” and Laptop “B”. I have 2 each WD 2TB Passports, PSPT “1” and PSPT “2”. Laptop “A” will backup BOTH WD PSPTs. Laptop “B” will not backup WD PSPT “1” NOR WD PSPT “2” . While monitoring Task Manager Laptop “B” when initiating WD BKUP it flashes WD Backup is “Suspended”. I have uninstalled ALL WD PSPT Apps from Laptop “B” . I reinstalled ALL WD Apps again onto Laptop “B”. I STILL HAVE THE SAME PROBLEM WITH LAPTOP “2”. Can anyone please help me with this problem. Thanking you in advance.

Hi kenlorf,

We suggest you to refer the information provided in the link below and follow the instructions to troubleshoot the issue.