WD 160Gb VelociRaptor - Problem with GsmartControl

WD Internal Drives Desktop & Mobile Drives
1

I have 13 times this drive model. And they all have the same problem when I control them with GsmartControl.

End to end failure (cache and I don’t know exactly what)

Strange? Could it be possible to upgrade the firmware or anything else? A virus?

Thank you for your assistance

2

Hi, unfortunately I have never used GsmartControl,lets see if another user can provide some ideas.

3

Lifeguard quick test FAIL
Lifeguard Extended test COMPLETE

No failure, only a message from the SMART controller…

4

It’s been a long time since I posted here. I had a lot of work to do.

So I’m back and I still have those all 13 Velociraptor Entreprise Storage with a Smart controller error message, but the extended test with Lifeguard is full ok.

I found something on the internet about a firmware problem, could it be possible to have the latest firmware for this Model?

VeloCiRaptor Enterprise Storage
WC1600HLHX
160Gb
CT: 2BLQE003H0K4TY DFP
P/N: 618497-001
DATE : 17APR2011
Producted in Malaysia

It’s an example, They are all identical, except S/N.

Here is a LOG :slight_smile:
smartctl 6.2 2013-07-26 r3841 [i686-linux-3.16.0-38-generic] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model: WDC WD1600HLHX-60JJPV0
Serial Number: WD-WXG1E21XXXXX
LU WWN Device Id: 5 0014ee 0ad609a1d
Firmware Version: 04.05G04
User Capacity: 160,041,885,696 bytes [160 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 10000 rpm
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Mon Mar 21 15:28:39 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status: (0x85) Offline data collection activity
was aborted by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 73) The previous self-test completed having
a test element that failed and the test
element that failed is not known.
Total time to complete Offline
data collection: ( 2160) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 27) minutes.
SCT capabilities: (0x303d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 192 191 021 Pre-fail Always - 1358
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 906
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
9 Power_On_Hours 0x0032 091 091 000 Old_age Always - 6990
10 Spin_Retry_Count 0x0033 100 100 051 Pre-fail Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 899
184 End-to-End_Error 0x0033 001 001 097 Pre-fail Always FAILING_NOW 720
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 076 060 040 Old_age Always - 24 (Min/Max 24/24)
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 43
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 862
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Short offline Completed: unknown failure 90% 6990 -

2 Short offline Completed: unknown failure 90% 6988 -

3 Extended offline Interrupted (host reset) 70% 1 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.