I have a HP OMEN 25L - GT12-0032ng with a WD SSD 512 GB and a WD 1 TB HDD.
I installed the WD Dashboard version 220.127.116.11 and after the reboot, the sw don’t detect anymore the SSD and the HDD. I restarted the WD Dashboard, rebooted the pc, unistalled the SW, reinstalled, still can’t detect the SSD and the HDD.
Are these internal or external drives. If external exactly what Western Digital Device’s do you own?
What does SW stand for? Was everything working before installing the Dashboard? The more information to work with, the easier to try and help you.
I have the 18.104.22.168 Software version. My internal hard drives in my desktop computer are a Samsung SSD, a Seagate and a Hitachi hard drive. I understand that only WD drives are supported, but my Dashboard detects the Hitachi drive with full support. It would be nice if Western Digital would relent and support other drives as well.