W10 PC cannot 'see' My Cloud Home 4TB

[tekram]

Unfortunately WD Discovery cannot fully support Windows 32 bit OS. WD Discovery could run but cannot support the 64 bit KDD and Wdsync processes which are needed to run the file system required for sharing and accessing the ‘private user space’ which is the online sharable space.

WD My Cloud 4TB

WD Discovery will not install on a 32-bit system. Please ensure to install on a 64-bit system. Windows 10 S mode edition is installed on the computer. The computer is using an ARM based CPU. WD Discovery installation has become corrupted or a previous uninstall did not fully complete. Anti-Virus, Internet Security, Malware and End Point Protection software may block the download and successful installation of WD Discovery. Windows file system permissions may be currupted, or some other type o…