Hi
We have had a mybooklive drive happily connected to our virgin media router and working fine.
We have now moved to vodafone gigafast broadband and have one of their new routines
I have plugged it in but the network can’t see
Vodafone support say 1) its 3rd party can’t help 2) should work must be a pc setting - but nothing has changed on the pcs and laptops
I was getting a LAN message about it ignoring 192.168.0.10 which was the IP address of the mybooklive on the old virgin box
the new network has a different ip, but I dont know how to divorce the mybooklive from it’s old IP address
Did you set a static IP address on your MBL? The static IP address has to be on the same IP subnet as used by the router. 192.168.1.n is more common that 192.168.0.n. If your new router uses 192.168.1.0 (or anything except 192,168.0.0) then your NAS with static addr 192.168.0.10 won’t be reachable.
It’s been a long time since I had to deal with this, but there are multiple ways to fix this. I think doing a reset on the MBL removes the static IP address and returns to the default DHCP support. But it also changes the admin password back to its default.
Another way is to issue an IPCONFIG command and note the IP subnet of the interface. Then
Disconnect your router from your PC and directly plug the MBL into your PC’s Ethernet port.
Change your PC’s network adapter to use P addr 192.168.0.1
Change the subnet mask to 255.255.255.0 (I think)
If I remembered that technique correctly, your browser should now be able to reach the MBL dashboard. From it you can switch the MBL from static IP addr back to the default DHCP support. Or you can set a static IP address on the subnet used by your router.
Successfully doing either of these will (probably) break your connection with your MBL, but after you undo those 3 steps above and re-insert your router between your PC and MBL you should be back in business.
If I’ve made mistakes in this, or if somebody has an easier solution, I’m sure you will see it in a response.
