VLC "Open In" on iPhone no longer working in My Cloud Home

After a VLC update for iOS I’ve found that the “Open In” feature on my iPhone no longer works. The movie file appears for an instant and then disappears. I have no idea how to fix this (with the old version when this happened occasionally I would sign out and in to the My Cloud Home iOS app). Thanks for any help!

Hi @jfalick,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask