Same exact problem - driving me nuts, tryng to fix. See WDSMartware.exe application file quarantined by AVG ANTVIRUS PROGRAM - #3 by Gramps3.
Called free AVG tech support in the Philippines. Big waste of time. just a come-on to get some online very expensive AVG paid tech support.
I’m now convinced that AVG anti virus and WD Smartware are no longer compatible.
My computer savy grandson suggested BESTBUY’S Geek Squad or some similar local service. If you find a solution please let me know.
Gramps33
PS: Try the forums at http://www.bleepingcomputer.com/. That is my next stop. Good Luck
