hi im new just installed software that came with drive and wanted to make sure i download all the updates. well my zonealarm antivirus detected a possible virus in the firmware it scanned before i ran it. it is the firmware update 1.014 for my passbook essential wdbacy5000abk-00. anyone heard of this b4 ?:mansurprised:
It’s probably a false posative. Can you save it as a file with out installing? If so you can submit to Virus Total http://www.virustotal.com/ and it will be scanned with mutiple AV programs. I’m not a fan of ZA and ditched it years ago. There are plenty of free ones.
Please make sure you downloaded the official file directly from our website to ensure that there was no tampering with the file that you have. ( http://www.wdc.com/wdproducts/wdsmartwareupdate/utilitiesstep1.asp?id=wdfMP30_Essential&os=win)) The file from our website will not contain a virus. Zone Alarm may be reporting a false positive due to the nature and behavior that our program exhibits (communication with a USB device at a low level).
Brandon D thank you for getting back !! I reran the download from your link and got same message. I also ran the virus total scan as suggested from another friendly member and got only 1 positive trojan from a total of 43. I noticed your download said publisher was unknown and zonealarm says the downloa falls into characterics with malware. Should I just go ahead and install ?
The scanner is picking up the behavior of the updater, which may trigger a false positive as it is interacting with hardware.