hi im new just installed software that came with drive and wanted to make sure i download all the updates. well my zonealarm antivirus detected a possible virus in the firmware it scanned before i ran it. it is the firmware update 1.014 for my passbook essential wdbacy5000abk-00. anyone heard of this b4 ?:mansurprised:
It’s probably a false posative. Can you save it as a file with out installing? If so you can submit to Virus Total http://www.virustotal.com/ and it will be scanned with mutiple AV programs. I’m not a fan of ZA and ditched it years ago. There are plenty of free ones.
Joe
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Please make sure you downloaded the official file directly from our website to ensure that there was no tampering with the file that you have. ( http://www.wdc.com/wdproducts/wdsmartwareupdate/utilitiesstep1.asp?id=wdfMP30_Essential&os=win)) The file from our website will not contain a virus. Zone Alarm may be reporting a false positive due to the nature and behavior that our program exhibits (communication with a USB device at a low level).
Brandon D thank you for getting back !! I reran the download from your link and got same message. I also ran the virus total scan as suggested from another friendly member and got only 1 positive trojan from a total of 43. I noticed your download said publisher was unknown and zonealarm says the downloa falls into characterics with malware. Should I just go ahead and install ?
The scanner is picking up the behavior of the updater, which may trigger a false positive as it is interacting with hardware.
