Video Playback is choppy

WD External Drives External Drives for PC
#1

I have a My Book Essential and when I try to watch any videos that I have stored on it, the playback is choppy.  Any suggestions?  Thank you

#2

Hi,

How do you have this drive plugged in to your computer?

Please use Data Lifegard Diagnostic on your drive to run a quick and extended test.

1 Like
#3

I ran the quick scan as suggested, it passed.  I haven’t done the extended scan yet, looks like that one could take awhile.  I thank you for your quick response.  I just have it plugged in to my computer in one of the USB ports.  I don’t have a 3.0 port, but I have it plugged in to a 2.0.  

I think that I might have discovered part of the problem actually.  It may be in part because of the media player that I was using.  I don’t usually use the Windows Media player, but I tried it earlier today, just to test it from another player, and it was much better.