Video file playback

Hey there,

I have WD Passports and one of them I am able to resume playback on video files and the other one used to do this but has stopped recently. Is there anyone out there who knows how to ensure video files can resume playback?

thanks!

Hi @jmmyoptrsn,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask