so I have this device (WD My Cloud Mirror - 4TB) for more than a month now and until now I didn’t manage to make it faster as 5MB/s. Last night it transferred with n faster than 800kb/s. Also I’ve tried to store the same movies through USB and took till morning (around 20GB).
Another problem that I have is that I cannot see any of my photos from outside the network, they don’t get downloaded - also I cannot upload something from outside. I think my internet speed dosen’t play any role here.
The transferred files were 200MB or larger. So the “small files problem” is not an argument.
My cloud is connected to the gigabit router through a CAT.6 cable.
I don’t know what to do more so I’m open to any suggestion. Btw, do you guys think the support would really help ?
Thanks in advance.