USB External Drive won't allow OS to Boot

WD Legacy Products My Book Live
1

Got a new computer with Windows 10 on internal hard drive. When I boot up with my My Book 4TB drive plugged into USB, the computer hangs up on the Dell boot screen and goes no further. Boots just fine if I disconnect the external drive.

In BIOS I removed USB from the boot sequence, so that’s not the issue. I don’t know why the computer is even looking at the USB drive when booting.

Had the same exact setup on my last PC and never had an issue.

Any ideas???

Thanks

2

Hello,

Please refer to the following KBA article: My Book: Computer Does Not Boot with Drive Connected

1 Like
3

Me 2 i just buy an external 6 tb after the pronlem of cloud live duo. My computer not starting. I have to off the power every restart

4

Go into the BIOS settings (usually by pressing F2 or F12 when you first power on the computer) and look for boot-up options. Make sure the computer is set to NOT boot from USB.