Usb ext3 drive not mounting

WD Legacy Products Other Network Drives
1

Hello All,

I have a My Book Essential 2TB usb drive formatted with the ext3 filesystem.

When I connect it to my My Book World Edition Network Storage it will not mount.

The USB drive is new and would mount with the default NTFS filesystem but I mostly use Fedora Linux ext3 makes more sense to me.

If i SSH into the My Book World Edition Network Storage and type dmesg I see this in the output

usb 1-1: USB disconnect, address 2

usb 1-1: new high speed USB device using oxnas-ehci and address 3

usb 1-1: configuration #1 chosen from 1 choice

scsi3 : SCSI emulation for USB Mass Storage devices

usb-storage: device found at 3

usb-storage: waiting for device to settle before scanning

scsi 3:0:0:0: Direct-Access WD My Book 1110 1032 PQ: 0 ANSI: 4

sd 3:0:0:0: [sdb] 3905656832 512-byte hardware sectors (1999696 MB)

sd 3:0:0:0: [sdb] Write Protect is off

sd 3:0:0:0: [sdb] Mode Sense: 23 00 10 00

sd 3:0:0:0: [sdb] Assuming drive cache: write through

sd 3:0:0:0: [sdb] 3905656832 512-byte hardware sectors (1999696 MB)

sd 3:0:0:0: [sdb] Write Protect is off

sd 3:0:0:0: [sdb] Mode Sense: 23 00 10 00

sd 3:0:0:0: [sdb] Assuming drive cache: write through

sdb: sdb1 sd 3:0:0:0: [sdb] Attached SCSI disk

scsi 3:0:0:1: CD-ROM WD Virtual CD 1110 1032 PQ: 0 ANSI: 4

scsi 3:0:0:2: Enclosure WD SES Device 1032 PQ: 0 ANSI: 4

usb-storage: device scan complete

oxnas_wd810_leds_state state=1

ufsd: failed to mount sdb1

EXT3-fs: Unrecognized mount option “gid=1000” or missing value

Has anyone seen this before?

Has anyone any ideas on how to mount the drive?

Thanks

Andrew

fixed layout Sorry

2

Hello Again,

I have had a look into my problem and found that a script in

/etc/hotplug/mount-external-drive should mount the usb device.

I found that if I create a folder in /shares called external and enter

/bin/mount -o nosuid /dev/sdb1 /shares/external/

the usb disk mounts an dmesg shows

usb-storage: device scan complete

oxnas_wd810_leds_state state=1

ufsd: failed to mount sdb1

EXT3-fs: Unrecognized mount option “gid=1000” or missing value

kjournald starting.  Commit interval 5 seconds

EXT3 FS on sdb1, internal journal

EXT3-fs: mounted filesystem with ordered data mode.

usb-storage: device scan complete

oxnas_wd810_leds_state state=1

ufsd: failed to mount sdb1EXT3-fs: Unrecognized mount option “gid=1000” or missing value

kjournald starting.  Commit interval 5 seconds

EXT3 FS on sdb1, internal journal

EXT3-fs: mounted filesystem with ordered data mode.

so whatever is going wrong is in the mount script.

Anyone know what is giving the gid=1000 error?

thanks

Andrew

3

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

4

played some more and found that I can mount the drive by running the script with the drive as a parameter

rebooted the MyBookWorld drive

ran mount and got

/dev/root on / type ext3 (rw,noatime,data=ordered)

proc on /proc type proc (rw)

sys on /sys type sysfs (rw)

/dev/pts on /dev/pts type devpts (rw)

securityfs on /sys/kernel/security type securityfs (rw)

/dev/md3 on /var type ext3 (rw,noatime,data=ordered)

/dev/md2 on /DataVolume type xfs (rw,noatime,uqnoenforce)

/dev/ram0 on /mnt/ram type tmpfs (rw)

/dev/md2 on /shares/Download type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Epub type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Public type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Software type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/technet type xfs (rw,noatime,uqnoenforce)

/dev/root on / type ext3 (rw,noatime,data=ordered)

proc on /proc type proc (rw)

sys on /sys type sysfs (rw)

/dev/pts on /dev/pts type devpts (rw)

securityfs on /sys/kernel/security type securityfs (rw)

/dev/md3 on /var type ext3 (rw,noatime,data=ordered)

/dev/md2 on /DataVolume type xfs (rw,noatime,uqnoenforce)

/dev/ram0 on /mnt/ram type tmpfs (rw)

/dev/md2 on /shares/Download type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Epub type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Public type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Software type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/technet type xfs (rw,noatime,uqnoenforce)

ran the script

/etc/hotplug # ./mount-external-drive sdb 

insmod: cannot insert `/lib/modules/2.6.24.4/kernel/fs/nls/nls_iso8859-1.ko’: File exists (-1): File exists

insmod: cannot insert `/lib/modules/2.6.24.4/kernel/fs/nls/nls_cp437.ko’: File exists (-1): File exists

insmod: cannot insert `/lib/modules/2.6.24.4/kernel/fs/vfat/vfat.ko’: File exists (-1): File exists

./mount-external-drive: ./mount-external-drive: 208: reverse: not found

disk name is WD-My-Book-1110

making directory /shares/external/WD-My-Book-1110

found the partitions sdb1

no label

partition sdb1 has label Partition-1

mount: wrong fs type, bad option, bad superblock on /dev/sdb1,

       missing codepage or other error

       In some cases useful info is found in syslog - try

       dmesg | tail  or so

Able to mount drive

./mount-external-drive: ./mount-external-drive: 347: reverse: not found

Telent notify 

telnet: Unable to connect to remote host (127.0.0.1): Connection refused

/etc/hotplug

ran mount again

/etc/hotplug # mount

/dev/root on / type ext3 (rw,noatime,data=ordered)

proc on /proc type proc (rw)

sys on /sys type sysfs (rw)

/dev/pts on /dev/pts type devpts (rw)

securityfs on /sys/kernel/security type securityfs (rw)

/dev/md3 on /var type ext3 (rw,noatime,data=ordered)

/dev/md2 on /DataVolume type xfs (rw,noatime,uqnoenforce)

/dev/ram0 on /mnt/ram type tmpfs (rw)

/dev/md2 on /shares/Download type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Epub type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Public type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/Software type xfs (rw,noatime,uqnoenforce)

/dev/md2 on /shares/technet type xfs (rw,noatime,uqnoenforce)

/dev/sdb1 on /shares/external/WD-My-Book-1110/Partition-1 type ext3 (rw,nosuid,data=ordered)

drive is now mounted but can not connect so it looks like whatever script is setting the share is at fault.

[root@Main etc]# smbclient -L 192.168.0.110

Enter root’s password: 

Domain=[WORKGROUP] OS=[Unix] Server=[Samba 3.0.23c]

Sharename       Type      Comment

---------       ----      -------

Download        Disk      Download Share

Epub            Disk      Epub books

Public          Disk      Public Share

Software        Disk      Installers for various software

technet         Disk      technet software

Configuration   Disk      System Configuration

IPC$            IPC       IPC Service (My Book World Edition Network Storage)

Domain=[WORKGROUP] OS=[Unix] Server=[Samba 3.0.23c]

Server               Comment

---------            -------

MYBOOKWORLD          My Book World Edition Network Storage

Workgroup            Master

---------            -------

WORKGROUP            

anyone any ideas?

5

Followed the advice and asked WD got the following response.

Posted it here for completeness.

 Dear Andrew,

Thank you for contacting Western Digital Customer Service and Support. My name is Tahimi

I apologize for the inconvenience, unfortunately the ext3 format is not supported by the My Book World. The drive only supports NTFS, HFS+J and FAT 32 formats.

To get more specifications of your hard drive please click on the following link.
http://www.wdc.com/WDProducts/Library/UM/ENG/4779-705013.pdf

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Tahimi
Western Digital Service and Support
http://support.wdc.com
6

Hi,

I had the same issues, when I was working around the problem to copy large files to the attached USB mass storage.

The PDF manual referred by WDC Support clearly says: 

Note: The My Book World Edition supports external USB storage; USB optical drives (CD/DVD
combo or a DVD dual/multi drive) are not supported. The USB port currently supports attached
drives with FAT32, NTFS, EXT3, and HFS+J file systems. Proprietary devices (e.g., cameras) are not
currently supported

SO??? 

7

Good call.

I thought I had read ext3 was supported and found the page in the manual and have quoted it back to WD.

Will keep updating.

Andrew

8

Posted too soon.

looked in the specifications page and found this.

External USB storage

file systems supported

External USB storagefile systems supported NTFS, FAT, HFS+J

Looks like the ext3 is an error.

Pity.

Looks like I would need to manually mount and dismount the drive with the SSH console.

9

Hmm… in the user manual is says ext3 is supported. I tried HFS+ but it  didn’t work right. It kept thinking that there wasn’t any space left when I tried to copy anything large.

Which files systems are r/w when attached to the USB port?

philip

10

I am having the same problem and would very much like to automount an ext3 formated usb disk to my MyBook World. I find it kinda surprising that a linux based nas has higher compatability with non linux filesystems than it does with native linux filesystems.

Anyway, I’m pretty sure I also read in the manual that it is supposed to support ext3 usb disks. Hopefully WD can help us with this, and if not maybe we can fix it ourselves?