I am using Western Digital’s 1TB Passport (External USB drive).
Model Number: WDBABM0010BBK-NESN
It was working fine with my Dell laptop (Windows XP SP2) .
I was able to copy files from Laptop/ PC to HDD and vice-versa.
One worst day, when I Attached my WD External drive I got this Error saying
-“One of the USB devices attached to this computer has malfunctioned,
and Windows does not recognize it. For assistance in solving this
problem, click this message.”
When I clicked the message I got A DialogBox stating USB’s status as
Unknown USB device!!!
I tried the following step to recover the problem -
Start>Run>type DEVMGMT.MSC press OK
Scroll to the bottom to Universal Serial Bus Controllers.
Right click each one, one-at-a-time, and click Uninstall.
Reboot, which will reinstall your USB ports. Connect your devices
after follow the above steps, when I connect the USB it was detected by system and showing the content. but when I copy files from HDD to PC, system show me the blue screen message and shutdown.
I tried connecting my WD HardDisk to another laptop (Windows Vista). HDD is detecting, but when I copy files from HDD to PC or vice-versa HDD unpluged automatically and window shows me the message 'can not find the drive’.
Can anybody please help me here?