Upgrade to

Upgrade seemed to run ok, but Backup & Retrieve tabs greyed out on restarting. Any ideas?


Make sure to click the external drive  on the home tab

after that you will have access to backup and restore


I had the same problem as the O.P. Are you serious? It was that simple?? Thanks, Wizer.

Unfortunately, I had so many problems with this upgrade that I erased the drive, and now it looks as if everything that came pre-loaded on the drive is gone. Is there any way to…ah…restore that?

Thanks again!

of course you can…

download the CD Image 

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 Thank you again!