WD Community

Unstable Password Protection of WD My Passoport drive

Hi ! Just bought the WD Passport external drivie 4TB, and after installing and testing the software for WD software for Window and found that some folders were NOT Locked and some were Locked, any advice from anyone would be appreciated. Thanks

Hi @onetopbest-WD-270122,

WD Security allows password protection and hardware encryption to be set to protect the drive from unauthorized use or access.

WD Drive Utilities allows the user to register the drive, set the sleep timer, run diagnostics and perform a Drive Erase.

Please refer to the article How to install WD Security & WD Drive Utilities:
https://support-en.wd.com/app/answers/detail/a_id/9871

Please refer to the article Setting up and using WD Security and WD Drive Utilities:
https://support-en.wd.com/app/answers/detail/a_id/13880

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.