Ive started to use my Passport essential with my laptop (Toshiba Tecra A7). my issue is that whevener I unplug the disc from the usb port, it crashes my XP, here are some debug info. Any ideas on what could be wrong? My laptop works fine anyway!
MODULE_NAME: fltMgr
FAULTING_MODULE: 804d7000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 44e97991
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at “0x%08lx” referenced memory at “0x%08lx”. The memory could not be “%s”.
FAULTING_IP:
hal+294f
8070194f f0ff09 lock dec dword ptr [ecx]
EXCEPTION_RECORD: f78d6c30 – (.exr 0xfffffffff78d6c30)
ExceptionAddress: 8070194f (hal+0x0000294f)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 6f727245
Attempt to write to address 6f727245
CONTEXT: f78d692c – (.cxr 0xfffffffff78d692c)
eax=0000003d ebx=87cb8654 ecx=6f727245 edx=f78d6d28 esi=e66753f0 edi=876af580
eip=8070194f esp=f78d6cf8 ebp=f78d6d08 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
hal+0x294f:
8070194f f0ff09 lock dec dword ptr [ecx] ds:0023:6f727245=???
Resetting default scope
CUSTOMER_CRASH_COUNT: 2
DEFAULT_BUCKET_ID: WRONG_SYMBOLS
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from f7a2e808 to 8070194f
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f78d6d08 f7a2e808 e66753f0 87cb83f8 e66753f0 hal+0x294f
f78d6d34 f7a2fd56 87cb83f8 899bbde8 8763a290 fltMgr+0x17808
f78d6d50 f7a225f7 87cb847c 00000008 899bbde8 fltMgr+0x18d56
f78d6d68 f7a2634e 8763a290 00000008 8056a5fc fltMgr+0xb5f7
f78d6d7c 804e23d5 899bbde8 00000000 8ae72da8 fltMgr+0xf34e
f78d6dac 80575134 899bbde8 00000000 00000000 nt+0xb3d5
f78d6ddc 804ec6f9 804e2311 00000001 00000000 nt+0x9e134
00000000 00000000 00000000 00000000 00000000 nt+0x156f9
FOLLOWUP_IP:
fltMgr+17808
f7a2e808 ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: fltMgr+17808
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: fltMgr.sys
STACK_COMMAND: .cxr 0xfffffffff78d692c ; kb
BUCKET_ID: WRONG_SYMBOLS
