Unlock.exe window close issue

WD Software & Mobile Apps WD Software
1

When I unlock my WD Passport Essential drive on Windows and press [enter] to exit, the window doesn’t close, but all contents are missing:

So to close it I need to press [alt]+[F4] or click on window close buton.

If after unlocking I click Exit button using any pointing device window is closed as expected.

Unlock.exe file version 1.2.0.8

2

Try reinstalling the smartware and updateing the firmware on your drive.

3

Thread moved to WD Software & Accessories: WD Smartware.

4

I have reinstalled Smartware several times. I have updated Smartware and firmware with every update released since I bought the drive. Nothing helped. Probably because Smartware is not relevant to unlock.exe on VCD and firmware updates doesn’t update VCD.

But thank you for a try anyway :wink: