Unlock.exe window close issue

When I unlock my WD Passport Essential drive on Windows and press [enter] to exit, the window doesn’t close, but all contents are missing:


So to close it I need to press [alt]+[F4] or click on window close buton.

If after unlocking I click Exit button using any pointing device window is closed as expected.

Unlock.exe file version

Try reinstalling the smartware and updateing the firmware on your drive.

Thread moved to WD Software & Accessories: WD Smartware.

I have reinstalled Smartware several times. I have updated Smartware and firmware with every update released since I bought the drive. Nothing helped. Probably because Smartware is not relevant to unlock.exe on VCD and firmware updates doesn’t update VCD.

But thank you for a try anyway :wink: