Undefined error when adding user email id

No change still same

Seems resolved. able to connect to My Cloud drive remotely.

Seems like the mycloud site changed their password requirements. It started working for me again once I signed in and updated my password.

problem solved , email add successfully …

after i did the 40 sek reset the message og cloud access was connected. So it was today but when i clicked on send code i did not get the same message (undefined) so somethings has happend. Had to power down te ex2 fo 10 sek because my folders was not on the network and i could not find it on ip adress. But now when i try to connect with cloud access i get error code 970 from the app and on the main site: “Connection status failed”
Unable to create remote access. Make sure you are connected to the internet.