Unabled to save files to a network drive

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi,

I just bought a WD Cloud drive to connect to my local network. It works fine with my 2 PCs and my phone.

I use SynbackFree for saving my files. It’s work fine when I save file immediately. However, when I schedule a backup, an error occurs : “Accès réseau non autorisé”.

When I backup my files to the public folder, it works fine, but not in my personnal folder. I think there’s a problem with the rights of my “RovDan” folder.

Any tip to manage the right of the personnal folder ?

(Windows 7)

Many thanks for your help

RovDan

2

Hi @RovDan ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: