I am having a media access problem and not sure of the root cause.
I was given a WD-Live-TV-Plus for my birthday recently and had it set up to access video and photos on my LaCie NAS. (Network connected, not directly connected)
I was able to access and view videos via Network menu and via the Media Player Menu. I always used the media player as it was easier and I was very pleased with the set up.
Last week I had a power glitch. It was so short the lights barely flickered but my TV/DVD player did go off. A quick power cycle brought everything back to life. I was watching TV and not viewing video at the time so didn’t notice the problem.
Next morning my NAS reported a bad drive on my raid 1, so I hot swapped it and brought it back on line. That evening I noticed I could not access my videos through the Media Player menu. I could see all the files but every time I tried to watch one, I would get this message.
“Unable to play the selected file. Please see user manual for a list of supported file formats”. I had previously been watching these videos.
However, when I connected to the LaCie through the network menu, I was able to play the videos ok.
I don’t think the problem is anything to do with the bad raid drive, but thought it best to explain all the happenings. My thought is that the WD-Live has got itself screwed up somehow on the power glitch.
I have tried all the obvious solutions such as
Power down (for over 90 minutes)
Checking for updates (up to date)
Pressing the reset button, (which did absolutely nothing).
Reverting back to factory default
My next thought is re-installing the software, is there a way to do this?
I’m also open to other suggestions. Thanks