I have a big puzzle that I need some assistance, suggestion, or clues.
In just one PC (out of three that I have tried so far), I cannot connect to a Western Digital My Cloud NAS drive. When I open File Explorer under My PC, I can see the drive in ‘Network’. I click on Map network drive, enter the correct IP address, and click on Browse. In Browse For Folder window, I try to expand the drive to select the folder, and I get the Windows Security-Enter network credentials screen. This is where I am stuck.
Every valid user and password set up in My Cloud gets rejected with “The user name or password is incorrect”. The same user names and passwords work perfectly in other PC’s. Is there something I need to do on the PC to set it right and accept a valid user name and password?
Thanks in advance for your help,