Unable to open files at the Wd icon on the menu bar

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

The files on the WD icon on the menu bar are grayed out. How can I open these files? However, if I select Go in the Finder menu bar and choose to connect to server smb: //wdmycloud.local, the files are not gray and can be opened

2

Hi disk1,

Are you trying to access My Cloud files via WD My Cloud Desktop app?

3

Yes