I recently bought MyCloud, and it seemed that the device has been working smoothly, until I attempted to map the device on my Laptop (Widnows 10). The device is connected to the LAN network, and it appears under storage devices in the Network folder, but when I start mapping the device, it does not…

Does mapping the network shares manually in windows 10 work?

It should. I attached a screenshot, and you can see that it does not show MyCloud there. [image]

IS the MyCloud in the same workgroup as your PC?

Here is what shows on mine. The Mapped drive shows under, This PC. I have Windows 10 with all the latest updates. Click on, tap or activate image to enlarge it. [image]

This is what shows on mine. [image]

Same problem here :frowning: Any solution?

If you are using Windows 10 ensure SMB 1.0 is enabled. Western Digital Support | Western Digital Find detailed answers to your support questions for your Western Digital products. Other past discussions with suggestions if using Windows 10. [i…

After troubleshooting this for days, I learned that the windows update 1709 blocked the sharing (explains why it worked and then it didn’t all of a sudden). I was able to map a network drive via the instructions in the user manual here and everything is now back in working order. Note: the My Clo…

Unable to map MyCloud

Legacy Products My Cloud OS 3

Bennor December 31, 2018, 12:35am 8

If you are using Windows 10 ensure SMB 1.0 is enabled.

Other past discussions with suggestions if using Windows 10.

Topic		Replies	Views
Windows 10 PC doesn 't show "My Cloud" map anymore, on other devices Laptop or smartphone no problem My Cloud OS 3	4	1302	December 28, 2018
Can't map MyCloud: not shown My Cloud OS 3	3	3960	February 10, 2016
Cannot map My Cloud EX2 Ultra as network drive on Windows 10, but only on Windows 10, and only starting today My Cloud OS 3	1	1795	June 29, 2018
Unable to get MyCloud to be seen as a computer My Cloud OS 3	8	2373	June 23, 2016
Can't accessential Mycloud from Network in windows 10 My Cloud OS 3	1	1375	August 3, 2016

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